FAQs

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  • How do we enrol?

    If you have never enrolled with us, you will need to set up your online account with your contact details and children’s information. You can pay online by credit card or elect to have an invoice emailed to you to pay by bank transfer. Once you have completed the enrolment process you will receive your account login details for any future bookings and confirmation of your enrolment by email.

  • Can I enrol online with an iPad or iPhone?

    Our application does not work on iPads and iPhones for bookings at this stage. You will need a desktop computer to complete the enrolment.

  • Do we have to book for the full week?

    You don’t have to book for the full five days. We have a minimum booking of two days. Please note to be in the show on the last day we have a minimum of three days booking.

  • Can we book for a couple of days to see if we like it before booking for the week?

    You can book for a couple of days and extend your booking online if you want to add extra days during the holidays.

  • If we only wanted to book for two days what days would you recommend?

    We recommend you book for the first two days of the week as this is when everyone is new and it is easier for children to feel comfortable on the first day when everyone is getting to know each other.

    It puts too much pressure on children to be booked for Thursday and Friday only. We would recommend if they are coming later in the week to make it Wednesday to Friday as a minimum.

  • How much does it cost?

    Our early-bird rate is $NZ 70 per day or $NZ 310 for five days. Standard daily rate is $NZ75. $NZ 330 for five days.

  • What times can we drop off and pick up?

    For your convenience we have an early morning drop off from 8.00am and late pick up until 5.30pm every day except for Friday.

  • Do I need to book the after-hours care?

    You don’t need to book the before and after care.

  • Is it alright to book Wednesday to Friday?

    You are welcome to book Wednesday to Friday. Please be aware that for the older students we will not expect them to learn as many lines as those who will be with us for the full week.

  • If we book Monday and Tuesday can we come to the show on Friday?

    To be in the show on Friday your child must be registered and attend on Friday as this is the most important rehearsal day. It is not possible to come for two days at the beginning of the week and then just come to the show as the rehearsal and skills development process intensifies throughout the week with the last day being the most important.

  • What do we need to bring?

    Children need to bring a packed recess, lunch and water bottle and wear comfortable clothes.

    (Please note there is no microwave or boiled water available for noodles, etc).

  • What time is the workshop?

    The workshop runs from 9:00 am to 3:00 pm much like a day at school with a break for recess and lunch.

  • Will my child be grouped with their friends?

    We group children according to their age. If their friends are the same age (and you have mentioned them on the online booking form) we endeavour to keep them in the same group. Friends who are different ages will usually be in different groups for the morning sessions but everyone is together for lunch and the afternoon sessions. The groupings are completed when we have the final numbers as each group has a maximum of 20 children. Groupings may change each holidays depending on numbers. Kids Up Front reserves the right to group the children the way that makes the most sense of the enrolments.

  • Are there any boys?

    Yes, we have boys who love being a part of our workshops.

  • How big are the groups? What is the ratio of adults to students?

    We have a ratio of one adult to twenty children. The group size has a maximum of twenty students. We staff our workshop according to how many students we have. We have a specialist drama, singing and dance teacher and management staff.

  • Do we need to buy costumes?

    We don’t expect parents to go and buy costumes but it does make the show special if the children bring a ‘costume’ (something suitable for their character from home) for the show. So for Friday they should come in their regular clothes and bring their costume with them.

  • What time is the show on?

    The show is on the last day of the week (usually Friday unless there are public holidays during the week) at 3.00pm. After the show, shortly before 4.00pm the workshop is over. We do not offer after care on the Friday.

  • What if my child doesn’t like it?

    In the very rare event that a child doesn’t enjoy the program and does not want to participate we will refund the fees. We are very confident that your child will enjoy their time with us!